Frequently Asked Questions
Why does a $25/hour employee cost me $60+?
The "loaded labor rate" accounts for: payroll burden (FICA 7.65% + FUTA/SUTA + workers comp + state unemployment ≈ 18-30%), benefits (health insurance, retirement, paid time off ≈ 15-25%), overhead (vehicle, insurance, tools, supervision, office, software ≈ 20-40%), and billable efficiency (worker is paid 8 hours/day but billable for only 6-6.5 actual job-site hours ≈ 75% efficiency). A $25/hr wage becomes ~$50-60/hr loaded cost before profit.
How do I set my billing rate?
Loaded cost × (1 + profit margin). If your loaded cost is $50/hr and you want 15% margin, billing rate = $50 / (1 - 0.15) = $58.82/hr. Note: margin vs markup are different. 15% MARKUP on $50 cost = $57.50; 15% MARGIN of selling price = $58.82. Most pros use margin (% of revenue) not markup (% of cost). Industry rule of thumb: residential GC margins 15-25%, specialty trades 20-35%, design-build 30-40%.
What's the difference between markup and margin?
Markup: profit divided by cost. $100 cost + 20% markup = $120 sell price. Margin: profit divided by sell price. $120 sell price - $100 cost = $20 / $120 = 16.7% margin. So 20% markup = 16.7% margin, NOT 20% margin. This is the most common pricing mistake new contractors make - they apply 20% markup expecting 20% margin and lose 3-4 percentage points of profit per job.
How do I track billable efficiency?
Subtract from 40 paid hours: drive time between jobs, paid lunch/break, weather delays, shop time, supply runs, callbacks (rework that wasn't billed), training, paperwork. Most field employees achieve 65-78% billable efficiency. Track via project-management software (Buildertrend, Knowify, ServiceTitan) which automatically allocates hours. If efficiency drops below 65%, root causes are usually: too-distant job locations, frequent supply-runs (set up better stocking), excessive callbacks (quality control issue).
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This calculator provides estimates for informational purposes only. Results are based on assumptions and may not reflect actual outcomes. Consult qualified professionals in relevant fields before making important decisions based on these results.